Privacy Policy

Effective Date: April 28, 2026  |  Last Updated: April 28, 2026

Your privacy is very important to us. We have developed this Privacy Policy to help you understand how we collect, use, and protect your personal information when you visit thalolabs.com. The following principles guide how we handle your data:

• We will tell you why we are collecting your information before or at the time we collect it.
• We will only collect and use your information for the purposes we have described, unless we have your consent or are required by law to do otherwise.
• We will only keep your information for as long as it is needed for those purposes.
• We will collect your information through lawful and fair means, and only with your knowledge where appropriate.
• We will keep your information accurate and up to date to the extent it is within our control.
• We will protect your information with reasonable security safeguards against loss, theft, unauthorized access, disclosure, copying, use, or modification.

We are committed to conducting our business in a way that ensures the confidentiality of your personal information is protected and maintained.

1. Information You Provide to Us

When you interact with our website — such as filling out a contact form, booking a demo, or applying for a job — we collect the information you choose to share with us. This may include:

• Your name, email address, phone number, and company name
• Your job title or role
• Any message, question, or other content you submit
• Resume or application materials submitted through our Careers page

2. Information Collected Automatically

Like most websites, our Site automatically collects some standard technical information when you visit. This helps us understand how people use our Site so we can improve it. This information does not identify you personally and includes things like:

• Your IP address and approximate location (city or region level)
• Browser type and operating system
• Pages you visited and how long you spent on them
• The website or search term that referred you to our Site
• Device type and screen size
• Date and time of your visit

We collect this data using Google Analytics and Google Ads (tag ID: AW-18028046557). These services may combine this data with information from other sites pursuant to their own privacy policies.

3. Cookies and Tracking Technologies

We use cookies — small text files stored on your device — to operate and improve the Site. We use:

• Essential cookies — required for the Site to work properly.
• Analytics cookies — help us understand how visitors interact with the Site (e.g., Google Analytics).
• Advertising cookies — help us measure the effectiveness of our marketing (e.g., Google Ads conversion tracking).

You can control or disable cookies at any time through your browser settings. Note that doing so may affect how some parts of the Site function. To opt out of Google Analytics tracking, you can use the Google Analytics Opt-out Add-on. To manage Google Ads personalization, visit Google Ads Settings. We do not respond to browser "Do Not Track" signals at this time.

4. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries, demo requests, and other communications
• Process job applications and communicate with candidates
• Operate, maintain, and improve the Site and our services
• Understand how visitors use the Site and measure the performance of our marketing
• Send you updates or information about Thalo Labs where you have opted in or we have a legitimate interest to do so
• Comply with applicable legal obligations and protect our rights

5. How We Share Your Information

We do not sell your personal information. We may share it in the following limited circumstances:

• Service providers. We work with trusted vendors (e.g., email platforms, scheduling tools, analytics providers) who help us run the Site and our business. These providers are required to use your information only to provide services to us.
• Legal requirements. We may disclose information if required by law, court order, or government authority, or to protect the rights, property, or safety of Thalo Labs, our customers, or others.
• Business transfers. In the event of a merger, acquisition, or sale of assets, your information may be part of that transfer. We will notify you of any material change in ownership.
• With your consent. We may share your information for any other purpose with your explicit consent.

Third-party services linked from the Site — such as Calendly, LinkedIn, and Twitter/X — operate under their own privacy policies. We are not responsible for their practices.

6. Data Retention and Security

We keep your personal information for as long as is necessary to fulfill the purposes described in this policy, or as required by law. Contact and inquiry information is generally retained for up to three (3) years.

We are committed to keeping your information secure. We use reasonable administrative, technical, and physical safeguards to protect against unauthorized access, disclosure, alteration, or destruction. That said, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on where you live, you may have rights over your personal information, including:

• Access — request a copy of the information we hold about you.
• Correction — ask us to fix inaccurate or incomplete information.
• Deletion — ask us to delete your personal information, subject to legal exceptions.
• Opt-out of marketing — unsubscribe at any time via the link in any email or by contacting us directly.
• Data portability — request your data in a structured, machine-readable format where applicable.
• Restriction or objection — ask us to limit or stop certain uses of your information.

California residents (CCPA/CPRA). You have the right to know what personal information we collect and share, to delete it, to opt out of its sale (we do not sell personal information), and to non-discrimination for exercising your rights. To submit a request, email legal@thalolabs.com.

EEA and UK residents (GDPR/UK GDPR). You may have additional rights under applicable data protection law. Our lawful bases for processing include contract performance, legitimate interests, legal compliance, and consent. You also have the right to lodge a complaint with your local supervisory authority. Contact us at legal@thalolabs.com to exercise any of these rights.

8. Children's Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from anyone under 13. If you believe we have inadvertently done so, please contact us at legal@thalolabs.com and we will promptly delete the information.

9. Links to Third-Party Websites

Our Site may contain links to other websites. Once you leave our Site, this Privacy Policy no longer applies. We are not responsible for the content, accuracy, or privacy practices of any third-party site. We encourage you to review the privacy policy of any site you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or a notice on the Site. Your continued use of the Site after any update means you accept the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, or would like to exercise any of your privacy rights, please contact us: