Every number here comes from actual deployments. We let the data speak.
How a Contractor Generated $50,000+ in Pull-Through Revenue Using Thalo's Real-Time Monitoring
9 Commercial VRF Heat Pumps · Class B, Affordable Multifamily Housing · December heating failure · Northeast U.S.
A New York affordable housing property faced widespread heating failures in December. Nine VRF heat pumps were failing and residents were without heat. Using Thalo's real-time monitoring, the contractor remotely diagnosed the situation — identifying 2 units with compressor failures and 7 critically undercharged — before setting foot on-site.
How HVAC Copilot Uncovered Widespread Equipment Failures Across a 120K Sq Ft Commercial Office Portfolio
2,000+ R-22 Water-Source Heat Pumps · 120K sq ft Commercial Office · Northeast U.S.
A commercial office with over 2,000 individually controlled water-source heat pumps had no building management system — just 40 comfort complaints and 20+ equipment failures per month. HVAC Copilot found that 100% of monitored equipment was running incompatible operating modes, 65% had refrigerant leaks, and 30% were short-cycling.
How HVAC Copilot is Helping a Financial Services Contractor Reduce Costs and Improve Technician Efficiency Across a Growing Regional Portfolio
1,500 VRF Heat Pumps (+200–300/yr) · Financial Services Office & Retail · Northeast U.S.
A financial services contractor covering a 75-mile service area per technician struggled to diagnose equipment issues without costly on-site visits. HVAC Copilot found 40% of monitored units had low refrigerant charge and identified 20–40% efficiency improvements — including proactive alerts sent before a heat wave.
30% Energy Waste Identified & Corrected via Continuous Monitoring
Mitsubishi MXZ-SM36NAMHZ · Colorado Deployment · February 2026
Thalo's continuous cellular monitoring detected anomalous power draw on a Mitsubishi VRF heat pump. Field inspection confirmed a 40% refrigerant undercharge — a fault that would have gone undetected indefinitely without telemetry. After correction: ~30% energy intensity reduction, ~480 kWh/month in savings, and 1.26 MT CO₂/yr avoided.
Remote diagnostics shows power, compressor health, and temperature behavior before dispatch. No more blind first visits.
Identify which issues are emergency vs. deferred maintenance. Quote the full scope of work with data backing every line item.
Show measurable performance improvements after service — compressor temperatures dropping, health scores rising. Data builds trust and justifies pricing.
Sidekick's monitoring system flags two categories of equipment problems, allowing contractors to prioritize and dispatch appropriately.
We're documenting results from our growing customer base. Check back soon for more case studies, or reach out to learn about current customer outcomes.
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